Shipping Information

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What shipping carrier do you use?
We ship via FedEx, 使用最有效的服务,在您选择的船期后3个工作日内交货.
What is Standard Shipping?
标准运费包含在所有包裹价格中,所以结帐时没有惊喜! Details about Standard Shipping are as follows:
  • 标准运输是指在…内运送的包裹 continental United States 星期一至星期三,在3个工作日内到达.
  • We ship via FedEx, 使用最高效的派送服务,在您选择的船期后3个工作日内派送.
  • 如果你想你的订单到达快于3个工作日, 您可以选择支付加急费,以便在1个工作日内到达(如果有的话)。.
Deliveries are made without a signature so you do not need to be home to receive the package.
Do You Ship to Alaska, Hawaii, and Puerto Rico?
Yes we do! 所有订单运送到阿拉斯加,夏威夷和波多黎各需要额外的45美元的费用.
Do you offer expedited shipping?
如果你需要你的包裹比我们标准的3天更快到达, we have expedited shipping options available. Those options are as follows:
  • 次日:每个包裹额外$25(1个工作日内到达)
  • 次日中午前:每个包裹额外$35(中午前到达,1个工作日)
  • 周六送货:每件加收35美元(周五发货,周六到货)
并非所有地区都有加急运输选项. 结帐时的发货日历会显示您所在地区的可用产品.
Our Shipping Schedule
在非旺季(1月至11月),我们的当天发货截止时间如下:
  • Monday: 6:00a.m. (CST)
  • Tuesday: 6:00a.m. (CST)
  • Wednesday: 6:00a.m. (CST)
  • Thursday: 12:00p.m. (CST)
  • Friday: 12:00p.m. (CST)
  • We do not ship on Saturdays or Sundays
在旺季(12月),请计划至少在发货前24小时下订单.

主要节日和/或天气状况可能会改变送货时间. 我们将尽力使贵方随时了解这些情况.

Our advice to you: order in advance! 我们方便的运输日历在结账时允许您选择您想要您的包裹的日期 leave Chicago. 只要提前订购你想要的,并选择未来的发货日期. We will take care of the rest!
Shipping Addresses
In order to ship a package, we need:
  1. A complete street address with correct zip code, apartment or suite number (if applicable), and correct spellings of streets and city
  2. A daytime phone number for the recipient
  3. 所有业务地址都需要一个业务名称
在完成订单之前,一定要仔细检查你的送货地址! Once your package leaves our facility, 任何必要的地址更改将产生20美元的送货费用. 由于不正确或不完整的送货地址而导致的交货延误使我们的保证无效. We can't say it enough...please check and re-check addresses!

We DO NOT ship to:
  • P.O. Boxes
  • APO Addresses
  • HC addresses
Deliveries are made without a signature 所以收件人不需要在家就能收到包裹.
Can you ship outside of the United States?
No, 不幸的是,我们目前只能在美国(包括夏威夷)内发货, Alaska, and Puerto Rico).
How long does it take to arrive?
We guarantee delivery in 3 business days. 结帐时的发货日历会告诉你包裹到达的确切日期.

您也将收到一封电子邮件与跟踪号码,一旦您的包裹被运送. 从我们的仓库一直到你家门口,你都可以跟着追踪!

Deliveries are made without a signature so you do not need to be home to receive the package.
How do you package perishable food items for transit?
我们把所有易腐烂的食品都装在泡沫冷却器里 with enough dry ice for the time in transit.
PG电子在线包装中使用的干冰的一些重要信息:
  • Dry ice is extremely cold at -109.3&degF!
  • 包装中剩余的干冰应小心处理. Avoid contact with your skin.
  • Don't see any dry ice left? It's OK! We expect the dry ice to evaporate during transit.
  • 我们保证您的物品在交付时仍将被冷冻或冷却.
  • 如果你还没有准备好享用你的食物,把里面的东西放在冰箱里.
我们的产品包装和运输方法已经过多次试验和测试. 我们完全有信心,您的包裹将到达冷的触摸和准备享受. If you are not satisfied, please contact us.
Can I ship to multiple recipients in the same order?
Yes you can! Just follow these easy steps:
  1. Add all 您想要购买的包裹的列表
  2. 点击位于购物车底部的“将物品分配给收件人”按钮.
  3. 在希望收件人接收的包裹旁边输入每个收件人的姓名, then click the "Checkout" button.
  4. 结帐时,您将被要求输入地址并为每个收件人选择发货日期.

Remember... We strongly 建议你通知收件人一个易腐烂的包裹来了. 由于我们的冷冻产品的时间敏感性,联邦快递总是提供这些产品 without a signature. 如果食物坏了,那就太可惜了,因为没人知道它会坏!
I am sending a package as a gift. What do I need to know?
Our packages are ideal for gifts. 谁不想在邮件中收到一份PG电子在线美食呢?!

We strongly 建议你通知收件人一个易腐烂的包裹来了. 由于我们的冷冻产品的时间敏感性,联邦快递总是提供这些产品 without a signature. 如果食物坏了,那就太可惜了,因为没人知道它会坏!

为方便你方,我方发货时未附上价格或任何形式的收据.

Don't forget to include a gift message! 在结账过程中,您将被询问是否想要包含礼物信息. 这个信息出现在运输标签上,在包装的外面.


Please contact us with any additional questions.